IBM Sterling B2B Integrator - Pragma Edge IBM Gold Partner.
Required qualification: Bachelor’s degree or higher degree in Computer Science or related technical field. Analyzes and reports on operational metrics to understand performance and to ensure success in process improvements. Recommends and develops solutions for improvement of help desk procedures. Identifies ways tasks can be automated. Maintains, monitors, and supports the infrastructure environment and/or facilities. Coordinates and works on multiple cross-functional base work initiatives and projects. Diagnoses and resolves complex hardware, software and connectivity problems. Supports multiple systems or applications of medium to high complexity (complexity defined by size, technology used, and system feeds and interfaces) with multiple concurrent users, ensuring control, integrity, and accessibility For more details please visit us: https://pragmaedge.com